I had my carpets cleaned by Ian the owner. I called a day before, and even though it was the holidays and they were extremely busy, they made time.

* I have a dog, and they were able to get up all stains!
* extremely professional, and curteous, and offered suggestions on maintenance.
* No muss no fuss, no hidden fees. What I was quoted over the phone is what I paid for.

I will definitely use them in the future.