This real estate agent left my property in complete disarray causing me to have to do extensive renovation work. They did not complete the number of inspections as per the lease. Despite my paying for gardeners to maintain the garden it was completely over grown with weeds such that they were growing up into the neighbours power line. The agent in question was extremely rude to me (a bully really) when I expressed my dissatisfaction which was a total shock considering I had been paying them for their service as a rental agency for a number of years. He did an appalling exit inspection and stated that the obvious dog urine staining throughout the carpets at all corner posts (requiring replacement) was not dog urine but as a result of steam cleaning. I complained in writing and by phone to the principle manager who did not give me the courtesy of a response. He agreed to meet with me at the property but never showed up. If you are an owner looking for a property manager who will look after your property stay well away from this company!!! They are appalling.