Thanks to the staff at A.P.F. they are compassionate, caring and helpful, we had to decide whether to go with what my friend had written in his funeral plan or to go with what he had verbally discussed all his life. It was a very confusing situation but with the assistance of A.P.F. they made our decision easier. They also helped make the funeral run smoothly, we did have a slight problem when it came to collecting the ashes, but again thanks to A.F.P. staff this was sorted out very quickly. I would highly recommend them.