The ride home on the bike that was serviced today was such an improvement - it felt like having a new bike again.
A few suggestions though:
I wasn’t told pre service when I asked if a rear basket and odometer could be attached to the bike during the service that this would incur a cost.
The odometer now slips around the handle bars as it was reattached with cable ties and not its bracket. Not a great result.
The bike seat height was altered (to the highest setting) without me being informed. I didn’t realise this until I began to ride off and fell as I lost balance trying to get a foot to the ground after attempting to seat myself (I am an older rider). I returned to Ride 365 and told them what had happened and received an apology.