I have taken my cats to this clinic 4, 5 times and the minimum waiting times is 30 minutes from appointment time. The worst part is the staff do not communicate the delay with you so you just sit there waiting and waiting, not knowing when your cat would be seen. My last visit, we waited 45 minutes. They also have a mixed waiting room for both cats and dogs so it was very stressful for my cats to be next to loud and overexcited dogs. I would not recommend this clinic.