Reviews by dil924

This review is for Westral, Canning Vale WA

03 Aug 2020

I hired Westral curtains to replace all my vertical blinds in my house. It’s not been a great experience. The initial meetings are great and the txts to say what’s happening is great but it falls apart after that. I have paid my entire bill but I can’t say I am happy. Three bedroom verticals are to short. Kitchen had to be done twice. Bay window in lounge the same and one curtain is longer than the other two sides it looks ridiculous also blind doesn’t sit right as the screwed in cords are in the wrong place. Rep actually admitted he was in a hurry the day he measured the house . I wasn’t, I waited all day for him. Second appointment to fix mistakes he forgot and didn’t turn up, I took a day off work and waited all day. Now customer service are ignoring me. I guess they are just trading on there reputation. It’s a shame. I have photos if anyone would like to see. I paid because 80 percent of the job is ok. Please be careful I got white verticals and the kitchen had black marks on nearly every slat. Not a good experience.

Approximate cost: $1800

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