Purchased a car from them in August 2016. As part of the used car warranty I had to have the car serviced by them. Worst decision ever. Had the car serviced in January 2017. Service report showed that my 2.5 year old car had glazed rotors, (They were not). Had my car serviced today at a Ford dealership and found out that the rotors were never glazed but instead they were cracked.