Reviews by disgruntled-home-owner-n

This review is for Leah Jay Property Management, Hamilton NSW

verified email - 01 Mar 2017

If I could give negative reviews I would. Leah Jay only managed our rental for 4 months. In that time the property manager never set foot in the house, no inspection was carried out. Not even after our tenants gave notice and handed the keys in. The house was badly damaged with holes in walls, stains on walls and carpets, and horrible patch jobs on every single wall multiple times from picture hooks. Leah Jay put all of this down to wear and tear. When we disputed it they cancelled the rental agreement and told us to collect the file. No outgoing inspection was ever carried out so we had nothing from them at all. Didn't stop them from taking management fees from our rent every month though! We ended up having to go to tribunal only to find out that the property manager was playing us off against the tenants and telling them we were requesting things that we weren't, and telling us that they were saying things that they weren't, to create tension between us. Total damage bill was just under $5k but because Leah Jay never upheld their end of the contract (out going inspections are a legal requirement and the tribunal urged us to take legal action which we did not) all we got to keep was 50% of the bond ($1200) We then spent 2 months working through nights and weekends to return the house to a decent standard. If you have any respect for yourself or your house don't go through Leah Jay.

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