Reviews by disgruntledh

This review is for Keema Automotive Group, Mount Gravatt QLD

verified email - 02 Sep 2021

Absolutely horrific experience with this dealership! Simply too many issues to list but range from being promised delivery of my brand new $ 73 000 vehicle at the end of May 2019 to it arriving in mid September with a paint defect on the door and parts missing. It took months of frustration to get the missing parts with unreturned calls and a dealer principal with whom it was impossible to speak.

I had electrical issues with the vehicle - warning lights and alarms going off and I must have taken the vehicle back at least 4 times - on one occasion they kept it for weeks and the issues were never full resolved. During that time I was forced to either pay for the insurance on the loan vehicle or I had to pay for it myself.

I last had any dealings with this outfit in November 2020 when I was still trying to get an issue resolved - I collected my vehicle after they'd had it for a few days (again) and was told a spare part had been ordered from Melbourne and it should be there within a couple of days and they'd call me as soon as it arrived. I'm still waiting...

Avoid this place like the plague! This is the worst business I've ever had dealings with.

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