Dont use utter gutters!

Quoted professional and reasonably priced so accepted.... Unfortunately all down hill from here!

Misquoted lead times led to great frustrations. When attemps made to follow up i was always told by reception that she was unsure, and someone would call back. No one ever did. 5-6 calls were made over 3 weeks. No call back received. The gutters just showed up with a company sign slapped in my fence (no permissions given).

Finally demolition took place, but by father of installer, as Luke (his son) decided to take a surpruse holiday the week my install was to take place. Plants left broken and squashed all around house. Little care taken. Didnt make a big deal at this stage, but still not impressed.

Then finally came the install. At first i was happy, but then came the rain and the roof leaks. I called Luke Harrison (installer) and advised of leaks. He came out Monday (2 days later) to look. He filled my roof with silicone and left. Days later more rain and more leaks. Called Luke again and he said the issue wasn't his. Apparently my roof always leaked, and it had nothing to do with his work. (Funny, as the leaks only started after his job...) I i replaced the siliconed tiles with spare ones i held as per advice of Luke, but roof still leaked.

Called utter gutteds direct and after a few attempts finnally spoke to a manager (they do exist!). He backed up Luke, but said he would send out the man who quoted to have a look.

Ironically, my neighbour had a friend round who was a roofer. He popped on my roof and had a look. He put some capping ends on gutters, adjusted the fall and replaced around 15 more un-siliconed, cracked tiles that followed the gutter line. Surprise, surprise.. no more leaks!

Now, i cant post photo's on this forum, but just to clarify, when i say leaks, i mean water dripping down my walls and out of a door bolt. Do u seriously think this was existing utter gutter! Get real!

Do yourself a favor... STAY AWAY FROM THIS COMPANY!