Absolutely woeful tech support. I’ve been experiencing drop outs for 6 months and their only course of action is to send an NBN tech to confirm I am having drop outs due to a fault on the line, but they seem unwilling or unable to work with the NBN to rectify. I’ve seen 20 or more NBN technicians come to the house and nothing they have said or done helps and yet Internode just keep sending them in between calling me up and hoping that my connection has magically started to work again. I get the distinct impression that they’re a business in over their head.

Approximate cost: $70