The desk top review was completed for the benefit of the Insurance company!!
Most of the preferred trades for Insurance companies are trained by the insurance firms and their prices subject to tender prices submitted that aren't relevant to your property or current pricing.
If you are offered a cash settlement based on a quote from JP Flynn, DO NOT accept it.
I requested answers to over 15 questions in relation to their "desktop' quote with not 1 straight answer returned.
This company also stated they would remove the entire roof at once against the engineers report recommendations not to, just to save on costs but by saving time and money, could jeopardise my entire house structure. The staff member took 15 minutes at the property and did not even look at any of the damage to confirm the findings and requirements.
A make safe was requested in April and took 3 days to attend. The sub contractor did not complete a make safe and JP Flynn did not follow up with even 1 phone call or send another person to inspect.
I would never recommend this company. If I could give a zero, I would.

Please confirm if your company attends training facilitated by the insurance companies?
And please provide reasons as to why my makesafe was not followed up,?