I was quoted 8 hrs of labour for a bond clean. They were finished in 4 hours but charged us an additional 2 hours. This was due to 4 cleaners cleaning our house. It WAS NOT stated on our quote or the website that the labour hours are for each worker (4 hrs X 4 workers = 16 labour hours). They should be up front about this. NOT HAPPY! The only reason I'd give them 2 stars is because they did a good cleaning job.