Reviews by duaneg827

This review is for NLC, South Melbourne VIC

verified email - 14 Jul 2021

NLC has hands down been the worst experience I have EVER had with a company.
The sales pitch sounded great - everything seemed fine and nothing seemed like an issue. Once the contract was signed however everything changed.
Immediately my car was going to take an extra 2 months on top of what I was told it would be (just days earlier). I then had to endure NLC sending out wrong paperwork, stuffing around me (and my employer) and being told flat out lies when I asked questions and what was going on. Due to all this I had my car ready at a dealership for weeks with me unable to pick it up.
When I was able to collect it I was missing the accessories ordered (which I was told on the day would be sorted).
Three weeks later (and constant emails to NLC) I’m still no closer to receiving the accessories i ordered and am paying for.
I’m now forced to take it to the Office of Fair Trading.
Consider my experience as a huge warning…Do NOT deal with NLC!!!

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