Reviews by dwightd

This review is for Hepburn Bathhouse & Spa, Hepburn Springs VIC

17 Feb 2022

I cannot recommend this business due to the experience we have just had there. Unable to relax in the private baths due to constant leaking water. Not running.. just dripping. We advised we had never been there before but we’re not explained anything about the experience and treated by our assistant like we knew what we were supposed to be doing. The assistant who helped us did not comply with COVID regulations and removed her mask and stood half a meter away while talking to us. Both my partner and I work with immune compromised people and hoped maybe they would ask before going against such strict guidelines. We could not last more than five minutes in the room with the constant dripping and when bought to the attention of our attendant we were not offered a room without this dripping although on our inspection this was not common in all the rooms.. a very disappointing experience overall for their private bathing experience….

Special Offers