As a dog parent, I would like to share my unfortunate experience at Sydney Pet Resort. My dog Lola was boarding there during holidays and when we brought her home we noticed that she has multiple wounds in all of her legs. I immediately contacted the staff and I was told that during a play time she was bitten by another dog; apparently, they were playing rough and the game turned into a fight. We all know that accidents can happen but this are my concerns: 1) the staff should break any rough game before it turns into a fight, dog safety should come first, 2) There was a lack of transparency since the incident was never brought to our attention at any 3) she has so many different wounds in her legs that is hard to believe that all this happen in a single incident, maybe she was attacked during the night, when she was sharing rooms without supervision. On top of that, they didn't feed her correctly, they gave her food outside of her diet without knowing that she is an allergic dog under a restricted diet. I am extremely disappointed on how Sydney Pet Resort treated my dog and very sad to think that Lola was under those conditions for almost a month.