[redacted due to personal identifier] was very rude. [redacted due to personal identifier]. I booked an 8.00a.m today for my son, because my son school start at 8.45a.m, if there is no emergency patient in front of my first appointment, I can make it in time to School. So, I called the centre at 7.30a.m just want to confirm that I am still having the first appointment because when you ask for a first appointment, it could be an emergency appointment before mine and they won't call and tell you.

I was just being organised and be prepared if there was an emergency booked in before mine, then I will have to call/email school teacher on my side here . But, when I was in the centre, checked with the [redacted due to personal identifier] to see whether the doctor is already there, because some doctors might be there early and they able to see patient earlier than the scheduled appointment, the [redacted due to personal identifier] was not happy and straight away insulted me that I should not call in the morning to check. I was just being organised ??????????

The doctors are all very nice so it such a shame that they have such a [redacted due to personal identifier] there.

Hello!!!!! you have placed sign everywhere around the counter advising patient to be courteous to staff member, but please reflect it on yourself. I have asked politely over the phone and at the counter.