Reviews by ellenm708

This review is for Park Avenue Medical Centre, Cranbourne East VIC

verified email - 25 Oct 2021

Been coming to this clinic for almost 8 years. Seeing the same doctor. I am happy with my doctor but the service of the administration staff is poor as it can be. I tried to get through to book an appointment for 10 minutes this morning over 100 phone calls. Ended up driving down and making an appointment. That said appointment was supposed to be for 3:30pm, it is now 5pm and I have not seen or spoken to my doctor. When I first started coming here they were great and I never had to wait, now I find I can’t get in contact with them and I wait over an hour for an appointment, and also have trouble getting scripts off them, also have been hung up on a few times. It’s just appalling and I will be transferring to a different clinic after 8 years of service.

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