Terrible customer service& my apartment took almost 3 years to build. This affected my life hugely, I really struggled to get a loan because obviously circumstances change in 3 years. Never once got an apology even though i explained numerous times over the build period how disappointed I was & the ways it affected me. So many emails just never got replied too. Completion date pushed back more times then I can count. Once it was finally done they didn’t even clean it, you can imagine how much dust had built up over the few years, they did get the cleaner in straight after I called to complain & he said they must have missed mine. But my neighbour said hers was left the same. There was food left in the cupboard that the tradies had been eating. And to finish off this lovely experience- the quality is terrible. My brother who is a tradie came through with me when I got the keys and was shocked. It’s almost like the construction manager didn’t even go through and tick things off. What was supposed to be the most exciting time of my life just turned out to be the most disappointing experience and I wish I never purchased it.