I went here for permanent hair straightening after seeing the advertisement saying "From $100" or something like that. Went inside and sat down before being told my hair (medium length) would be $280. It was more than I wanted to pay at a cut-price suburban salon inside a gigantic mall, but I have two children and opportunities to spend 5 hours in a salon are rare, for me. And my parents had just given me some money for my birthday, so I decided to go ahead. I wish I had googled and read the terrible reviews BEFORE my appointment and not AFTER!! frown emoticon SUCH a waste of money frown emoticon The treatment failed, the haircut was terrible, and when I went back they refused to refund my money, even though my hair was the same frizzy mess it is without the treatment. They told me they would fix it, but I would rather shave my head than have a second appointment at this salon. At that price, and with an appointment of that length, you either get it right the first time, or you give me my money back!! There are no second chances!! They told me they "don't do refunds", which I told them is ILLEGAL (look up the consumer legislation in Australia!!). The girl who cut my hair gave me a number, to call management - I said, call it now...she called it and it was a wrong number!! So dodgy frown emoticon They finally got them on the line. they told me that they owned many salons and employed many staff and had never given a refund in 10 years, and that there was no system in place for refunds at the salon. THIS IS ILLEGAL!!! Avoid it like the plague!!!

Approximate cost: $350