Good food tarnished by one bad staff.
I gave 1 star today because of BAD service by one of their staff.
Lets face it, you very rarely get great service at any Chinese restaurant. So anything less than good I accept.
But today, the staff actually ridiculed me! She came round with a trolley of steamed food. There was a dish, jelly like, pinkish in colour, and I did not recognise it. So I asked what it was. Her retort was, " blah blah Lahhhh," OMG.....no one in the service industry would use that kind of tone with any customer. Of course I was not going to be treated thus and told her so, and she shrugged her shoulders and pouted.
What is it with Asian restaurant staff where they feel it is ok to be rude? I am asian myself and cannot understand that.
However, the food was delightful, portion size was good, and the manager was efficient.
A tip....better customer service and more smiles will push the stars up a notch.

Today Friday 29/1/2016 at about 1615 hrs, we popped into the practice.
This is not out first time using this practice.
On previous occasions, the staff at reception were fun and welcoming.
On this occasion, the lady behind the counter was most uncooperative in her facial expression, her demeanour, and her response.
I shall elaborate...
Upon entering and asking for a doctor, sitting behind the counter, she uttered the cursory 3 word answer when the doctor works.
Then asking her further if a PathWest was near by, she replied, " I don't know". Eyebrows raising.
There was simply no basic customer service nor the desire to assist and inform. There was no "can do" attitude. She could not care if you did your blood test here or somewhere else, nor whether you would come back to see doctors at this practice.
I feel sorry for the doctors working at this practice, because they rely so much on good front office skills and customer service, to attract patients to feel welcomed and comfortable to attend here. Instead, I chose to go somewhere else, which is equally convenient as there are over 7 medical centres within a 5km radius.
If this sort of attitude by front staff continues, this practice will lose patients in droves, as there are always good doctors and better reception staff around the corner.