*this is for Fairytale Bridal in Nunawading

Yesterday I accompanied my friend to Fairytale Bridal who was looking for a wedding dress. Our sales assistant was extremely professional and helpful. However, I was appalled at how her colleague treated me.

My friend and I arrived early and she was trying on some dresses in the fitting room. This area had 3 chairs so I made myself comfortable in one of them. In the middle of our session, whilst I was standing up and helping my friend, this other assistant looked at me and stated, “I am going to move your belongings to the floor” and she did exactly that without waiting for any response! I was just in shock. Next, she gave away all three seats to this other party who had just arrived without asking me.

I then had to pick my belongings off the floor and awkwardly stand in the corner till the end of our session.

This other party had one bride-to-be, a middle-aged mother and I assume her two other teenage daughters/ friends who were clearly much younger than me. I did not see any reason why I was forced to give up my seat for a Caucasian family/teenager and stand in the corner, feeling like a second-rate citizen.

After explaining why I was so upset to the manager, I left the place fuming. I really do think Fairytale Bridal need to review their customer service and their racial acceptance, intentional or not.