Worst customer service I have ever received. Shameful way to run a business.
Returned my phone to the for repairs over 2 months ago (they said it would take up to 3 weeks). They've forwarded it on elsewhere for repairs, apparently, but won't tell me where, won't give me a ph no to call them on, and are ignoring my messages on their 'support ticket' system (the only way to contact them). There are dozens of terrible reviews for this company online - wish I'd seen before buying something from them.
Dodgy company that obviously does its best to hide from the hordes of dissatisfied customers. Wonder whether I'll ever gt my Samsung S5 back...

I've always been really happy leaving my babies in the care of Michelle and her staff. Shannon and Rhianna, in particular, were always so attentive and caring - you can't fake being a 'crazy cat lady'!
i always know that they'll sit with my furkids and give them the one-on-one time they so need.
I know I can count on the Petpaws ladies to do a brilliant job.

Lovely little restaurant - nice feel, nice decor. Small but comfortable.
Staff were lovely: attentive and friendly. Food was delicious! So fresh and tasty, I am salivating at the recollection.
Definitely worth trying out.

When I did an inspection at this cattery, the staff member seemed vague (scribbled their contact details on a piece of paper because she couldn't find a business card - and had to copy it carefully as she didn't even know the ph no by heart!). I wasn't overwhelmed with the general feel of the place (cats seemed a bit flat, diarrhoea in some of the trays, 'ambient' music was fuzzing in and out of reception like in some weird horror movie, puddles of water on the floor...) but no one else had availability at the time, and I was going on a work colleague's recommendation. Against my better judgment, I booked.
Now I know why Cats Cosmo was still taking bookings when everyone else was full - the place is a disgrace! When I picked my cat up he was stressed to the eyeballs. There were no solid walls between the enclosures so cats were free to spray on each other and antagonise. My boy isn't even that nervous usually, but this set up gave him no respite from the strange cats either side, and he was clearly stressed and exhausted. He had lost weight and the staff member upon pick up wasn't sure of the names of cats either side of him, suggesting an unfamiliarity with the boarders.
As I carried him out, I noticed there appeared to be cats kept in a room off to the side - what looked a lot like the office or a staff room. I dread to think what the conditions are like in there if they are that horrid in the main boarding area.
I would never board my cat here again - having spoken to others, I am hearing horror story after horror story. It is bad enough worrying about leaving your cat in someone else's care - this place does the entire industry a disservice.