Reviews by franks989

This review is for Swains Motor Body Repairs, Slacks Creek QLD

verified email - 12 Nov 2021

i would not recommend this business . Iwas sent to this repairer by my insurance company [qbe] and was told they required the car 22nd Oct till 4th Nov when i phoned them to see what time the vehicle would be ready i was told it would not be ready until the 10th Nov WED. I rang on monday 8th and was told it was on track to be ready by tie time given.I rang on the 10th to see what time to pick it up and was told it would not be ready until the next day. I said i required it by 10am when i rang on the 11th i was told it could not be redy by then as the paint was still wet. at no time did the company contact me . each time i rang i had to try several times and when i did get through i felt i was being given the run around
at one point i asked of a manager the name and contact for the owner i was told he didn't know. i feel this business is money hungry and takes on as much work as they can regardless of their clients very poor attitude as far as i am conserned

Approximate cost: $1

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