Horrible, incompetent. Did not complete tenancy paperwork properly for incoming tenant into my investment property. The tenant trashed the house, I was left powerless as entry paperwork on behalf of agent was not completed correctly. Cost my $4k plus I’m out of pockets to repair damage and perform cleaning plus 8 weeks lost rent.

Terrible, unprofessional. Dodged accountability. Said sorry and that she didn’t know why it happened.

Approximate cost: $4132

Don’t recommend. Sign you up on big promises. They want your money, but that’s where it stops. Lack of accountability and follow through. Poor delivery and attention to detail. Clerical error not picked up on their behalf whilst managing my rental cost me $4k plus. Tenant walked free. So did Ray White Bundaberg City. Principal Warren thought it was comical. Dared me to contact head office and QCAT. Offered me a bottle of rum and a handshake. Blamed error on past incompetent staff. Encouraged me to chase up his sacked staff and ask for explanation and restitution.

Approximate cost: $413252

I would not recommend. Sloppy, unprofessional and unaccountable.