DO NOT USE THIS INCOMPETENT COMPANY
I had Sharpe ERS to come and look at my faulty Smeg Oven, $217 later the oven wasn't fixed and I was told that I would receive a quote later that day. After a week of ringing each day I finally received an email telling me that my 10 year old oven with a replacement cost of $3500 was beyond repair and if I still wanted to proceed it was going to cost a minimum of $750, the oven needed to be taken back to Sharpe's warehouse and no guarantee would be provided for the work. I then had Prestige Appliance Repair Service look at it. The technician took 5 minutes to identify the fault as a faulty thermostat, he ordered the $20 part , came back, took another 5 minutes to install, now the oven works fine. Thankfully I didn't take Sharpe advice and throw away a perfectly good oven.