I’m from the U.S. and I had to send a birthday gift to my friend in Brisbane last August. I researched what my options were online and saw that Balloons Galore had very nice designs and reasonable prices. I called first to make sure I have a warm and concerned person to talk to – I do not just order impersonally online; talked to Liza and was assured that they will do the job...then went ahead and sent the order online. Liza did everything to the letter. My friend was pleasantly surprised and I completed his birthday. To top it all, the balloons lasted for more than a month. Thank you so much, Balloons Galore!