If the customer service contact is the first point of reference to this place then it should be enough for me to leave this review. I called the Chapel hill office today to enquire about the place and procedure with the aim to make an appointment. The woman I spoke with cut me off abruptly when i asked what their address was so i know how easy would be to get there. She told me she doesn't have time to talk about that, that I should google it. Well I did better than that. I googled reviews so I can give them the feedback they deserve. I would never put my health in the hands of a place that employs such people. Patients would present there with a variety of conditions, some that make them more vulnerable than others. If the staff lacks basic people skills, time and patience, then they will only add to an already stressful situation. Those type of people should not work in customer service and particularly in the medical field. Hopefully the management weeds out these bad ones. There are a dozen other places that would be happy to service patients in a humane and professional manner.