Fast response to a plumbing emergency on last Friday 1st May. My heater was not switching on in this cold weather. The unit was very old but still was in a good working condition but suddenly got switched off and is not turning on. Jaison investigated it thoroughly and could see its parts rusted. Need to replace it as repairing won't last long. Gave a couple of options for buying a ducted heater and approved for the best selling unit. It was expensive but because of the influence of the company they gave 20 per cent discount. We have used other plumbing companies before but haven't felt this satisfied by using Priority One Plumbing. One can blindly choose them.