I can't recommend Victory as when I had an issue and asked to speak to Management I was not allowed to do that and was guided to the Rep Jim. When I explained to him that the sheer blinds installed inside the window frames were preventing me from being able to remove the insect screens to clean them and windows and I wish he had told me that he said "No one has ever had an issue with that before so why would i think to tell you that?'' He said "you can just remove the blinds when you want to clean windows". I explained as some are over 2m long that would be difficult. Recently i called them as 2 of the blinds metal frames have always banged on window sill as they were not long enough. I was told i could have a call out at $140 refundable and when Technician was here he lowered blinds so they would no longer bang. Today i sought a refund and i was told notes indicate nothing wrong with install, it was customer choice to have blinds lowered. I tried discuss this with Reception and asked her how she would feel if in my position? She had a zero care factor response saying she wouldn't know as it's not her house. I said imagine it were your house. She said she would tape foam to the window sills. Very poor - very disappointed.

Approximate cost: $7000