I was given a gift voucher to use at Cosmo nails went to seven Hills. I was ordered in no greeting was ordered to sit in the nail chair then at the foot spa. The owner proceeded to put the back massage chair on and I turned it off and then she turned it back on and then I said I can’t have the massage because of my back and she was like well everybody has the massage, she then put the water in and told me to put my feet in the water was really hot and quickly pulled my feet to the side she proceeded to tell me that I should put my feet in the front not the side she then put some cooler water in and closed the jets and told me to just leave my feet in there so I was there sitting for a while, and then asked, how long before I get done and she said about 1hour but 15 minutes until the other finishes, rudely says is that OK? Like with really forceful sort of language, I just sat there and then after a while I thought no this is not OK got up and said no it’s not OK. Your customer service is the worst I’ve ever experienced and walked out of the shop .

Approximate cost: $120