Purchased 2 pairs of size XL (38"/97cm) BDU Trousers online, which was such a straightforward process compared to other sites. Items were dispatched and arrived in a timely manner.
However, they tuned out to be a 35"-36" with the XL tag on them.
Not Mitchells fault, but an error made during the manufacture.
So, sent a return for exchange request. Rather than exchange, they just gave me 2 pairs of the larger size without wanting the others back!
The colours I got originally, and the replacements sent were slightly different, but not significantly, and a totally acceptable alternative.
Even though those colours were discontinued, it was an unusually gracious gesture on Mitchell's part.
I will definitely be a returning customer!

Approximate cost: $60