Reviews by glenu645

This review is for Hartnett Cabinets, Carrum Downs VIC

verified email - 08 Feb 2024

Terrible customer service

I can not recommend this company at all. they took 6 months to complete our kitchen, they got the stone and door colour wrong. The rudest customer service lady would not admit she made a big mistake and kept blaming my wife. After a lot of verbal abuse from customer service my wife was left in tears and refused to have any contact with her. Luckily the General manager and factory foreman attended, admitted it was the companies fault and fixed it immediately. They apologised for the customer service lady but explained that she is always like that and never admits to making mistakes, she is just like that unfortunately.

check icon I found this business on Word of Mouth

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