Reviews by harryj888

This review is for Berwick Motor Body Repairs, Officer VIC

verified email - 30 Jun 2017

I would not recommend Berwick Motor Body Repairs, Officer, to anyone.

I had some car painting and preparation done by them in 2011 to paint over some very minor rust that had been treated and approved by them. Six years later I was horrified to see some rust reappear. When I went to the company to show them, they said that the business had changed hands and they wouldn't honour responsibility from the previous owner. They also claimed that they couldn't help regarding the apparent rust but would repaint the panels if I had the rust treated. However, subsequently they went back on this offer and decided that they wouldn't stand by their offer. Totally unprofessional.

Since they wouldn't help, I removed the rear side windows and the moulding which was covering the area and had a car restoring company inspect the problem. It turned out that the painting had not been prepared correctly and the paint itself was deteriorating under the rubber window moulding. There was further signs of lack of proper preparation on the surrounding body work where paint had not adhered to the original paint layer and was flaking off.

When I contacted the company after that I was told that they didn't want to get involved and that I should find someone else to totally repair it and then was virtually thrown off the phone.

I would definitely not recommend this company.

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