Reviews by helenf762

This review is for My Moovers, Melbourne VIC

verified email - 18 Aug 2019

PLEASE DO NOT USE THIS MOVERS. THEY ARE THE WORST AND CALLS DON'T GET RESPONSE. THEY ARE A NIGHTMARE. COUNTLESS REVIEWS ARE ONLINE. DO NOT USE THEM. EVER!

Spoke to [name redacted] and worked out costings. He was confident and felt that I could count on him. On moving date, Mowers came late, had to ring company to find out where they were. Work/timing were inefficient, had no safety belt, not enough range of allen key. They did not complete packing all items into truck that I had to hire another mover the next day. Don't trust quote EVER. Paid 1027 approx - 827 on card and $200 cash. Do not also hire their packers. Shoddy packing box with their packers are equally inefficient. Took 5 over hours to just pack Kitchen. Pliable boxes and don't understand how to pack or rather lack of respect shown to goods. Fresh food packed with pots resulting in spillage. . Just DO NOT USE THIS COMPANY. I rang [name redacted] many times as I wanted him to explain what went wrong. He has refused to pick my call. Whilst the COMPLAINTS Dept has instructed me to write in, from other reviews of the same, I am of the opinion nothing will be done to compensate me hence the review. ** Do Not hire this company ** they will even send you a link once payment is made ** do not click as it as a standard review that gets shared on social media forum that is pre-done. So alot of people get fooled. When you see reviews mentioning names in full - please note that this was pre-filled. I did not receive any invoice.

Service cost: A$1,027 not including their packers which is equally horrible. I have photos taken to show how bad they are with spillage etc.

Approximate cost: $1027

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