Reviews by helenn9

This review is for Warragul Screens, Warragul VIC

verified email - 14 Jul 2016

We recently had our front door and side sliding door installed with tough security mesh. They are beautiful, functional doors with a high quality finish. The installation was great and we were very happy with the service. We would highly recommend Warrigul Screens to anyone wanting a superb quality door or screen.

This review is for Install A Veranda, Moonee Ponds VIC

verified email - 04 May 2012

We had two verandahs installed by this trader, one at the front and one at the back of our house. The skylight section in the back verandah has been sagging due to heavy rains recently, causing excess water spilling down onto the concrete.
The back verandah roof was built with no slant, thus not allowing for any excess drainage to occur.
Trying to contact them to come back and fix it has been a nightmare!!! We waited at home twice when a time and day was arranged and they didn't show up.
Eventually I asked to speak to the manager who refused to communicate with me on the phone and I was told she would ring me back. After nothing happened there, I passed a message through the receptionist that I was going to submit a report to the Victorian Consumer Affairs Tribunal.
A liitle time later I received a phone call stating a time and date when the verandah was going to be fixed.
Fortunately someone came and fixed it for us and solved the problem.
I would be very careful if considering this trader for installing your verandahs. If installation is done properly and everything works fine, there isn't a problem. When it comes to calling them back, it has been a stressful process. Once they have your money, that's it. We paid almost $11.000 to them and it has taken us almost two months to get this far. Just be careful!!!

Approximate cost: $11.000

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