Totally disappointed in result - it’s not an improvement and I’m $14,000 poorer - it’s just a carport not a professionally designed verandah - it’s off centre and looks ridiculous plus it’ll cost me more to repair now - totally my fault I should have gotten another quote.

Approximate cost: $140000

Have no idea where to start. Only good part was getting the job done. Paid the 10% deposit April last year. Got asked the 50% deposit a month later. Was advised no more fees, only thing would be a permit if we need one since we were building closer to the fence line (this will be important later). Then heard nothing till September last year saying got through to the developers. Then get a email a few days later asking if I have the developers details, even though was told they already have the developers email. Had 50 odd emails exchanged between allanah and myself with phone calls on top from September onwards. The job kept on getting delayed heaps. Same excuse as always covid has impacted the job and can't get through to the developers. But nothing was manufactured yet. All they had to do was send emails and phone calls. No travel included. On top of that I was initially told they need council approval to do the build. But then was told they need developer approval. More and more issues came up saying waiting on developer responds weeks on end. Told them I want to back out of the job since I was still waiting and lost interest on the money they had at the time which could of accumulated in my bank account. Next minute they decided to do something and send the plans to the developer in November last year. Then get told there will be a delay for the approval from the developer. One month later get approval after the plans were incorrect and had to send them again. Next thing is I get a email saying they had to pay council permit fees, even though was advised when first signing I won't need to pay more fees and the job was approved through the DEVELOPERS not the council. I refused to pay it and considering I have been waiting ages for the verandah. Allanah said ok. Everything was ready to go in JANUARY. ask for the job to be done by Australia day and get told can't be done because all jobs for January were booked previous week. I was not happy, after a phone call and email a few days later got a build date and was finally done for 25th of January and finished on 26th of January. After job was done had a look and found freshly painted deck few days back with concrete powder and mud on it. Dried concrete on the fire pit area. They also left dirt pile on the grass in the front yard for me to remove myself. THE VERY NEXT DAY they call me asking for final payment. Amazing how they want payment instantly but when I ask questions about the job and get the ring around. But it got done. Now today I get a email asking for council fee payment. Even though said I will not pay it previously. Over all it took way too long for the job (April 2021 - end of January 2022) if I knew this I would of went else where. Just a heads up for others

Approximate cost: $12000

Please take the time to look at the YouTube link below. It'll tell you everything you need to know about Install a Veranda...

https://youtu.be/ktj0DTXBt0A

They did a truly terrible job

Approximate cost: $13000

Don't waste you hard earned money with this company.
Terrible service, still waiting for "council approval" after 2.5 months from paying the deposit because their own conveyancer didn't make it clear to council what was being built even though we have received council approval. I'm starting the be concerned that this company is struggling financially to complete my job even though I have paid 70% of the quoted price. I can't think of any other reason why I am having so much trouble getting my veranda built - it's definitely not the council holding up the process!

Very unprofessional. 6 months and still nothing. Call numerous times and got the run around.

Approximate cost: $8400

Dishonest company. Way over priced and sub contractors that just want to bang it up in a day and move on. Don't fall for their high pressure sales tricks like I did... they are crooks!

Approximate cost: $35000

JUST DON'T DO IT YOU WILL GET BURNED IN PRICE IN WORKMANSHIP AND ON THE BUILDING PERMIT AND WHEN YOU FIND OUT YOU BEEN BURNED LIKE I DID THEY JUST DON'T CARE AND GIVE YOU THE RUNAROUND AS THE SAYING GOES LEARN FROM OTHER PEOPLES MISTAKES AND DON'T RISK YOUR HARD EARNED MONEY.

Very happy with the service. Obviously we have payed more than in Stratco DIY , but I don't have time or skills to deal with councils, developers , easements etc. Plus install it, so was happy to leave it to professionals.
Veranda looks neat and Stratco product defends itself anyways.
Installer were very helpful and even added additional skylight when I decided I would like to have more light.
Bruce

Approximate cost: $13200

Had a quote done 2 weeks ago, this was a second quote as we got another from the manufacturer (Stratco) Install a Verandas quote was far too expensive.
The sales lady was lovely to begin with but when we said we would think about it and get back to her if we want to go ahead she promptly got up and left!
Basically they want both parties present to sign and pay a deposit on the spot even at quote stage!
My husband and I do not take kindly to being pushed into signing something without having time to discuss.
If anyone reading this takes one thing away from my review please be careful and do not be baffled by bs.
Go directly with the manufacturer like we did and get much more value for money. The builder is the one who quotes and is not a salesperson with pushy sales techniques.
Stratco price $38,000 as opposed to Install a Veranda’s $43,000!!!

Approximate cost: $43000

Simply, don’t use these guys.

It’s been 7 months and the work is still not complete. They have had to pull down the carport and veranda because they were not built to plan. This was after numerous emails and excuses ranging from council changing the permits, to new boundary laws in place. After I sent them a lengthy emails with laws and regulations, had council on the phone with them the rebuilt. They knew all along they were being dishonest, they thought they get away with it. A gutter was replaced 3 times because of a dent that was very prominent and they were hoping I wouldn’t notice. Second and third time due to length, again they played dumb when I asked why the gutter wasn’t sitting flush against my house. The entire 6 m of the veranda leaked and they had to come a repair. There were numerous other lies they told me, including asking me pay a permit that council confirmed wasn’t required.

As stated above, the job is still not complete, and for very good reason, I am holding onto the balance until it is.

My recommmendation is measure everything, call council if you are unsure, don’t pay these guys for a week after the job has been completed (even with a signed contract) because you will be finding errors long after.

Stand your ground and don’t be scared to say no.
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Approximate cost: $29000