Reviews by hesterj

This review is for Couriers Please, Melbourne VIC

verified email - 01 Mar 2023

One star is too many!!
Worst customer service I have ever encountered. I am the receiver (or rather non-receiver). My initial order was on Jan 1, 2023. That parcel never made it. I had spent hours with them trying to find out what was happening. It eventually arrived back at the sender - saying incorrect/ insufficient address (a lie). We tried again. We are now following the same path.... I am still waiting and according to them they are trying to locate the package.... asking me (the receiver) to explain what the outside looks like.. As if I am the person packing it..... This company is a disgrace and should not be used as a courier. It is time that the media do a story on this.

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