Reviews by hm306

This review is for Lucas Dental Care, Malvern VIC

21 Apr 2016

The actual dental care was great however the customer service was exceptionally bad in the both occasionas I had my appointments. The receptionists act like a bunch of fighting school girls - to busy blaming each other on their faults instead of focusing on the patient and letting them pay and leave! They also need to realise that the desk is not a magical sound proof booth - myself and the patients could hear everything they say. Extremely unprofessional front of house team and wasted a good hour of my time. I will not be returning, not worth the time or money.

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