Reviews by iainn

This review is for All Purpose Batteries, Smeaton Grange NSW

verified email - 20 Nov 2015

I purchased a motorbike battery from an online store selling All Purpose Batteries products in May of 2014. The battery supposedly had a 30 month warranty, so when it failed after 16 months, I was in touch with them. They told me to return the faulty battery so that they could test and replace it. The battery was delivered to them via courier and one of their staff had signed for it when it was received. After many emails via the online store, I have only been given excuses and a total runaround by the business. Excuses have varied from "we have not received your battery" or "what address did you send it to", etc. After I involved Fair Trading they managed to locate the battery and 2 weeks ago I was promised a new battery. This has never arrived and when I requested the details of which courier company was used, I was told it was on it's way. This company do not honour their warranty, beware!

Approximate cost: $185