I have used Moving Mates twice. The first time was 3 years ago, they could not have been better, I gave them a well earned 5 stars. Fast forward to a few weeks ago, we were moving again. I automatically called up Moving Mates, unfortunately this move did not go well.

The first move was harder, we moved from a steep block to a steep block, the second move was from steep block to flat block.

The first crew fully loaded the truck and minimised driving time, this new crew barely filled the truck, wasting time on more trips.

The first crew were very skilled and really active, the new crew required a lot of direction and ambled about slowly.

The first crew moved boxes and all our stuff including outdoor, garage and shed things, the new crew moved no boxes, moved most of our internal furniture but not our washing machine and a few other things. They didn't move anything outside, in the shed or garage.

In the end they moved much less stuff AND they charged me more. I can not recommend them any more, they did a poor job moving far less for more money.

I have tried to communicate with them on this but the owner (Joao Damiani) has ignored most communication, he only sent me 1 email saying they did a good job.