Bought 3 perfumes from CW online, one was Guess Seductive, and I suspect it was not authentic. The chain and heart were missing, the sticker on the front looks different and it sprays on my finger from the top of the button. I contacted CW the day it was received and 4 times since with no reply and today they tell me it's been too long and basically bad luck. Very poor form, and I will be investigating how to obtain a refund!