Reviews by irfana636

This review is for Paul Whyte Automotive, Gungahlin ACT

verified email - 15 Dec 2020

I recently moved to the North side of the town and I was in search of a reliable Automotive for servicing my near new Honda Civic. After reading the positive reviews about Paul Whyte, I took my vehicle there for log book service.
I wish if there was Sub-zero rating that I could provide them here.

Beware guys. Always check what is being done to your vehicle there at Paul Whyte. I was given the invoice for log book service but when I noticed the service sticker inside my car, I realized that I was due to service my vehicle again in 3 months time or after 5000KM usage. Whereas, as per logbook it should be done after every 10,000KMs. Now, I am under the impression that even though I have been charged for the recommended parts, consumables and service but it appears they have used sub-standard oil, parts and ancillary items in my vehicle and I am required to take it back for next service within 3 months.
No Way.... Lesson Learned, Drive a little bit far to the Authorised dealer for service instead of these cheap automotives.
For your reference, I have kept pictures of service sticker and the invoice, In case anything go wrong with the engine and I may need to lodge insurance claim.

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