I recently placed an online order for two shirts with General Pants Co and unfortunately, the experience was incredibly disappointing. Despite paying for express shipping, I only received one of the shirts I ordered. When I contacted Australia Post to inquire about the missing item, I was directed to contact General Pants Co directly.

However, the customer service provided by General Pants Co was not helpful at all. They were unable to provide any assistance in resolving the issue and left me feeling frustrated and let down. It's unacceptable that I paid for express shipping and didn't receive the full order, especially given that General Pants Co is a well-known and respected retailer.

I understand that mistakes happen, but the lack of support and assistance from their customer service team made this experience all the more disappointing. I had high hopes for this order and expected better from General Pants Co.

Overall, I would not recommend placing an online order with General Pants Co based on my experience. If you're looking for reliable and helpful customer service, there are better options available. I hope that General Pants Co can learn from this experience and improve their processes to prevent similar issues from happening in the future