I placed an order for some towels that was $165+$10 shipping and realised I had accidentally selected the wrong colour.
I emailed the store while the towels were in transit and was referred to their garbage ‘change of mind’ policy.
The policy outlined that if I wanted to exchange the towels for a different colour I would be charged an additional $100 + only receive a 75% credit for my original order (excluding shipping).
It would have cost me ANOTHER $161.25 in total to exchange the towels.
On what planet does it seem fair to pay $336.25 for some $165 towels?
This place is a sham. Please look out for this review on other platforms.