We opted to get pet insurance due to horror medical stories from other pet owners, and thankfully we did and chose to go with PIA. The sign up and payment was simple and inexpensive with all legal information clear and easy to understand.

A year after purchasing insurance our little Italian Greyhound broke his leg and as much as the whole experience was stressful the process of claiming our insurance definitely did not add to the stress! The process to claim medical expenses is easy to navigate and friendly support from customer service was on hand at every stage if needed. The online lodging makes the experience even better and saves the hassle of losing track of paperwork and mailing. Thankfully our little puppy is back to his normal self and we had more time to focus on his health rather than stressing about our financials.

Since then we have another Puppy in the family and signed her straight up with PIA and recommend any other pet owner to do the same!