I was recommended by a friend to contact Ian when I told her I was keen of buying a place of my own. And I've never regretted a moment of it. Ian is more than a mortgage broker, but now turned into a friend. I just arrived in Australia, and was keen to buy my own property because I didn't like the idea of paying someone else's mortgage. I engaged with Ian and told him my situation, and he helped me sort out a pre approval loan in a matter of days so that I'd know my purchase amounts. Aside from that, he constantly was answering my multitude of questions at any time of day. He has showed compassion and kindness to my situation, yet was extremely professional.
I eventually found my home after 6 months, and he has been so patient with me and I know he's in it for his customers' wellbeing.
He managed my case while he was away on holiday, and I am now a proud owner of my own home, for which would not have happened at all without his help.