Jacqui was suggested to me by our appointed funeral director, Geoff. From the moment I spoke to Jacqui, I felt I had the right person to carry out my Mothers celebration of life as Jacqui asked detailed questions and geniuely wanted to know about my Mum as a person and the people that played a part in her life.

We spoke over the phone initially and then again in person. Jacqui then emailed through the order of service to ensure all details were correct and we were happy with what was written and would be said.

On the day, Jacqui arrived before we did and was organised and ready to go. She spoke clearly with a soft tone to suit the occasion of a funeral. Everything went according to plan and my Mum's celebration of life, was just that in which I give a lot of the credit to Jacqui and Geoff. I had quite a few people at the end ask me for Jacqui's details so I believe that in itself is a testiment to the excellent job she did.

On behalf of myself, I would like to say thank you for helping give my Mum, Judy the most beautiful send off and I hope I don't have to go through another death in the family anytime soon but if I did, I would definitely appoint Jacqui Chaplin again.