I ordered from Amazing Graze Flowers as per order #AGF127311 for a bouquet of flowers. I had requested pick up from the store at 10 am, however when I arrived at the store at 10:10 am the flowers had not been made for pick up. I had been advised this was due to high volume of walk in clients, this was disappointing given I had scheduled a time for pick up to make it both convenient for myself and the store. After waiting 25 minutes for my flowers to be made they were finally given to me and I left the store. After I left I realised they also had forgotten to include the card I had requested as part of my order. So I had to go back to get the card, which took them a further five minutes to find and then print.
This was overall a terrible experience and for flowers that should have been ready to pick up turned into a 25 minute wait. This time resulted in being late in travelling to rural Victoria to celebrate my Nans 80th birthday, which the flowers were a gift.
Incredibly disappointed with the service & the provided flowers were of a mid quality would not recommend anyone to purchase flowers from here.