Reviews by jamesf531

This review is for Sam's Clothing Alterations, Melbourne VIC

verified email - 10 Oct 2017

I would not trust the team with ANY item of clothing ever again.

I'm not one to write reviews or to a persons business and livelihood however, I had a number of alterations to be done to some expensive pieces and the reviews for Sam's Clothing Alterations all sounded positive, maybe I was unlucky but I felt it necessary to write up my experience.

The agreed price for the works was high, however I was prepared to pay a little more for a level of quality, care and attention to detail... I wish I never had.

An Oscar Hunt made to measure jacket from a few years back which fit perfectly other than lacking a little shape to the mid section was taken in to to the point I couldnt breath in the blazer. All I had wanted was some adjustment to the sides. I trusted the team, they were the experts but the unstructured, cotton jacket was taken in from the back so much that there was so much pulling at the mid section and the shoulder. After multiple attempts by the team to rectify, the end result is now a blazer which is too tight to use a phone with it on and at risk of tearing the arms/back one day. There is no material left at the back to let out. Ruined.

My ACNE studio's jeans, bought on sale a size too big and just needed an inch taken out of the width of the leg. Could not even get these on my legs when I tried them on the first time. After 3 more visits and being made to feel I had a problem, the jeans finally fit. The issue here like the other garments, the team took them in WAY too much and then it was a painful process opening them out to the correct size. We got there in the end.

Another item, a beautiful, brand new ACNE Studios jacket now has a number of tears throughout the internal lining as a result of the 'tailoring' process. You can only see these when you're not wearing the jacket. I'll live with it but the fact is that it shouldn't happen with any decent tailor and no-one even cared to mention this when I picked the jacket up. I felt that absolutely no care was given to any of my clothes. I was later refunded for the cost of the alterations to the jacket. Apart from this I was generally pleased with the work to the jacket.

Repairs to another blazer had not even been completed after 4 weeks of waiting on my items. I get it, they're busy and I would definitely not have written a review or even mentioned it had I not been so incredibly disappointed in the rest of the experience and end result of Sam's Clothing Alterations.

Look elsewhere is my suggestion

Approximate cost: $900

Special Offers